What We Collect and Why We Need It
When you create an account, we collect the details you submit directly — your name, contact address, and the e-wallet identifier you use for deposits, whether that is DANA, OVO, or GoPay. We also collect technical data your device sends automatically: IP address, browser type, session
-
1
timestamps, and the pages you open inside the platform. This data serves three purposes. First, it lets us verify your identity and match incoming wallet transfers to your account correctly, so a GoPay top-up credits the right balance without delay. Second, it helps our support team
-
2
in Bekasi and across Indonesia trace account issues quickly when you raise a request. Third, it lets us detect unusual access patterns that might indicate an unauthorised login attempt. We do not sell your personal data to third-party marketing networks. Payment data tied to DANA, OVO,
-
3
or GoPay transactions is handled according to each wallet provider's own data terms in addition to ours. Availability of our service depends on local law and is offered only in eligible regions. We update this policy when our data practices change, and we notify you through
-
4
your registered contact before those changes take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.